cv
Basics
Name | Marcos Baez |
marcos@marcosbaez.com | |
Website | https://marcosbaez.com |
Skills
HCI Research & Design | |
User Research (Qualitative) | |
User Research (Quantitative) | |
Human-Centered Design (HCD) | |
Participatory Design | |
Inclusive & Accessible Design | |
Contextual Inquiry | |
Ethnographic Research | |
Usability Testing | |
A/B Testing | |
Heuristic Evaluation | |
Accessibility Evaluation |
Prototyping & Development | |
Rapid Prototyping | |
Functional Prototyping | |
Web Development | |
Mobile Development | |
Interface Design | |
UI/UX Design | |
Multimodal Interfaces | |
Conversational Interfaces |
Artificial Intelligence | |
Conversational AI | |
Natural Language Processing (NLP) | |
Paraphrase Generation | |
Data pipelines for ML |
Human Computation | |
Crowdsourcing | |
Crowdsourcing Methodologies | |
Crowdsourcing Data Analysis | |
Bias Mitigation in Crowdsourcing |
Project Management & Leadership | |
Project Planning | |
Project Execution | |
Cross-functional Team Leadership | |
Grant Writing | |
Funding Acquisition | |
Mentorship |
Work
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2022.01 - 2025.01 Minden, Germany
Senior Research Associate
Hochschule Bielefeld, Campus Minden
Developed PAGAnInI, a personalized route-learning system for individuals with cognitive impairments. Led research on user-driven personalization, web & mobile development, and accessible interface design.
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2020.01 - 2021.12 Lyon, France
Senior Research Associate
LIRIS - Université Claude Bernard Lyon 1
Pioneered the 'Conversational Web' paradigm, developing tools for natural language interaction to enhance website accessibility. Developed a paraphrase generation pipeline to improve training data for Conversational AI systems.
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2014.01 - 2019.12 Trento, Italy
Postdoctoral Researcher
University of Trento
Led design research for the DREAM project (MSCA RISE) to explore ICT solutions for older adults. Led the human-centered design process for the Collegamenti industry project to improve quality of life for older adults in care. Led the design and evaluation of Gymcentral, an online platform for virtual group exercises.
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2013.01 - 2013.12 Trento, Italy
Postdoctoral Researcher
Trento RISE
Co-led the design, development, and evaluation of user interfaces for the PerTe project, exploring remote museum visit experiences for older adults. Contributed to research on motivating user participation in cultural experiences.
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2011.01 - 2011.05 Palo Alto, CA
Visiting Researcher
Palo Alto Research Center (PARC) & Xerox Research Centre Europe
Developed models and services for the Innovation Cockpit project, combining UX design principles with machine learning to support facilitators in large-scale idea management systems.
Education
Awards
- 2023
Best Reviewer Award
ICSOC
- 2023
Best Reviewer Award
ICWE
- 2022
Best Paper Award
CAiSE
- 2021
- 2020
- 2020
Honorable Mention
Workshop on AI-enabled Process Automation at ICSOC
- 2013
Best Paper Award
Social Computing and its Applications (SCA)
Publications
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2023 Defining Patterns for a Conversational Web
Proc. of CHI
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2021 -
2021 On the state of reporting in crowdsourcing experiments
Proc. of the ACM on Human-Computer Interaction (CSCW)
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2020 Cognitive Augmentation in Processes
In Next-gen digital services. Springer.
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2020 Chatbots as conversational healthcare services
IEEE Internet Computing
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2019 Technologies for promoting social participation in later life
In Ageing and Digital Technology. Springer.
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2018 Agile development for vulnerable populations
Proc. of ICSE
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2018 Feasibility of virtual tablet-based group exercise among older adults
JMIR mHealth and uHealth
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2012 Knowledge Dissemination in the Web Era. Concepts, Models, and Infrastructure.
PhD Dissertation, University of Trento
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2006 Multilevel Adaptive Team Algorithm
Informatics Engineer Dissertation, Universidad Nacional de Asunción
Languages
Spanish | |
Native fluency |
English | |
Professional working proficiency |
Italian | |
Professional working proficiency |
German | |
Basic proficiency (A2 level) |